Honest answers to the hard questions.

Not from us. We never contact employers, and even when an employer or union helps fund our work, they never learn who reaches out. We don’t bill insurance, so nothing shows up on a claim. One tip: reach out from your personal phone, not a work computer or work Wi-Fi.

No. It’s free, for everyone, start to finish. We’re a nonprofit funded by donations and grants, and we will never ask you for a card or your insurance details to talk to a coach.

No. You don’t have to have decided anything. Some people want to stop, some want to cut back, some just want to talk it through. Your coach starts where you are.

Yes — that’s exactly who it’s for. Most people who reach out are still working, still showing up, and quietly worried. You don’t need a crisis or a label to deserve help.

Neither. We’re not part of any program and we’re not a treatment center. A coach helps you understand your options — which might include treatment, medication, counseling, or groups like AA or SMART Recovery — and helps you get to the ones you choose. No pressure.

No. We don’t bill insurance and we aren’t your doctor. Your coach keeps private notes so you never have to repeat yourself, and we don’t share them without your permission — except in the rare situations the law requires, which our privacy page lists.

No. A first name or a nickname is fine. We only need one way to reach you.

Someone who has been through recovery themselves and is trained to help others through it. Not a therapist, not a doctor — and they won’t diagnose you, lecture you, or judge you.

A coach replies within one business day, only in the way you chose. If you said no voicemail, we won’t leave one. The first reply is plain and discreet, so it won’t stand out on a shared screen.

Yes. Partners, parents, friends and coworkers reach out too. A coach can help you understand what’s going on, what might help, and how to talk about it.

We can’t give legal advice, but some basics are worth knowing. The federal ADA generally protects people in recovery (it does not protect current illegal drug use, and the same workplace rules still apply). FMLA leave can cover treatment by a health care provider. In California, employers with 25 or more employees must reasonably accommodate an employee who enters a rehab program. For your own situation, the ADA National Network (1-800-949-4232) or an employment lawyer can help.

Call or text 988 — free, confidential, any time, and it covers alcohol and drug concerns. In an emergency, call 911. Our form is not watched around the clock.

Still Standing Recovery is applying to the IRS for recognition as a 501(c)(3) public charity. If granted, it takes effect from our date of incorporation, and gifts made now become tax-deductible to the extent allowed by law.

Any time, in a few seconds. Use “Manage your gift” at the bottom of any page — we email you a secure sign-in link, and you can update your card, change your details, or cancel.

Online: any major card, or straight from your US bank account. Offline: a grant from your donor-advised fund, or an employer match — see “Other ways to give” on this page.

Into keeping coaching free: coach time, training and certification, and the private tools a coach uses to stay in touch. We publish how every dollar is used on our transparency page.

Never sold, never traded, never shared for marketing. If you choose to give anonymously, we won’t name you anywhere — including on a tribute card.

Yes. Tick “Give in honor or memory of someone” on the form. After your gift, you can send them (or their family) a card letting them know.

Payments are handled by Stripe, which processes billions of dollars a year for organizations of every size. Your card or bank details go straight to Stripe and never touch our servers.